Questions the desk hears every week - answered without brochure fog

Because many guests start inland. Kass A is a staging desk: paperwork, seat allocation, kit sizing, and transfer timing happen on Saeed Street; water happens on the coast with partner boats and instructors. The distance is the point - it forces logistics to be explicit.

We strongly prefer AOW plus a wreck introduction. Depth and silt discipline matter more than a stamp collection. Send your logbook summary and we will say yes, not yet, or not this route.

No. Offshore blue-water weeks require experience and calm buoyancy. Beginners belong on sheltered courses and gentler southern sites first. Selling Brothers as a first ocean week is how operators collect bad stories.

English is standard for mixed groups. Arabic desk support is available on the phone line. Tell us what you need when you book so we do not discover a language gap at the swim platform.

If the skipper or guide vetoes the plan, we reschedule or credit according to the trip terms sent with your confirmation. We do not invent flat seas for a refund argument, and we do not hide the weather clause in fine print you never received.

On selected boats for certified nitrox divers. Ask when requesting a seat so fills and analyzers are confirmed. Uncertified nitrox use is not a grey area we play in.

On selected blocks, yes. Shared or staged transfers are part of some trip windows. Otherwise we meet you at the coast with paperwork already processed. Always tell us where you sleep the night before embarkation.

Bring your own mask and computer if you have them. Full rental sets are available with sizes reserved in advance. Mystery BCDs from the bottom of a wet locker are not the Kass A kit story - see the gear page.

Usually within one business day to [email protected] or +20 40 331 2692. Peak season may stretch that slightly; silence for many days is not normal - ping us again.

No. We brief wildlife distance and site habits. Animals keep their own calendars. Guarantees belong to souvenir shops.

Dive accident insurance is strongly recommended and may be required by some partner boats. We ask for emergency contacts on booking either way.

Use the booking form with dates, certification, and dive count - or email the same details. Vague - prices for diving? - messages get a slower, less useful reply.